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Facilities and Services at Alicante Airport

At Alicante-Elche airport there are various services provided to all passengers that need it or request it.

See below the available services:

ATMs

Along Alicante Airport, there are located several ATMs at your service. Find them at he following locations:

Bankia:

- Level 2, Check-in

- Level 2, Boarding zone

- General car park P1

Euronet:

- Level 0, Arrivals

- Level 2, Check-in

- Level 2, Boarding zone

- General car park P1

 

Currency exchange

At Alicante Airport you'll find Exact Change, where more than 80 currencies can be found. Services available: international money transfers, tax refunds, etc.

Location:

- Level 0, Baggage reclaim lounge

- Level 0, Arrivals Hall

- Level 0, Boarding zone

For further information, please contact: +34 914 185 900 (ext. 170). email: exact227@grupoexact.com

 

Lost & Found

Have you lost any beloging within Alicante Airport premises? In that case, please contact to the Lost & Found office. Phone: +34 966 919 444 alc.objetosperdidos@aena.es. Location: Level 0, Arrivals hall. Opening hours: Monday to Friday, from 8:30 am to 14:00 pm.

 

Left luggage

The left luggage office comprises luggage storage, courier, suitcase packing, among other services available for Alicante Airport passengers. Location: Level 2, Check-in Hall.

 

Medical care

In case of medical emergency, there is a First Aid station located in the Level 0, Arrivals Hall.

On the other hand, Alicante Airport counts with 14 Heart Rescue Points distributed along the terminal building.

 

Children's Play Area

At the second level of Alicante Airport, in the Boarding zone, there is a children's play area.

 

Lactation room

Find a parents rooms at the second level, in the Boarding zone, equipped with all needed to privately feed your baby.

 

Police Station

At Level 0, there is a police station, Guardia Civil.

 

Airport information

In order to get some airport information, you can find a couple of information options within Alicante Airport:

- Level 2, Departures Hall

- Level 2, Boarding zone

For further information, please call: +34 902 404 704 / +34 91 321 10 00

 

VIP Lounge Ifac

The VIP Lounge provides various services as: snacks and beverages, magazines and press, phone, TV, free Wi-Fi access, children’s area, meeting rooms, computers.

It is the VIP area for Schengen and non-Schengen flights. It is accessible for passengers with a Business Class flight or Club Members. The other passengers can have access by purchasing a ticket.

Rates - Counter (at the airport):
- Adults (from 11 years old): € 29.60
- Kids (from 6 to 10 years old): €14.20
- Kids from 0 to 5 years: free entrance

Location: P3 - Boarding area
Opening hours: from 6 am to 00.00 am (from April to October) and from 6 am 22 pm (from November to March)
Phone: 966 91 91 49

 

Passengers with special needs

The airport provides assistance for passengers with disabilities or special needs. It is recommended to get in contact with the airport, at least, 48 hours before arrive at Alicante airport. It is also highly recommended to inform to the passenger’s airline the special needs/assistance that it is required to have a safe and relax flight.

Phone: 902 40 47 04 / (+34) 913 21 10 00.
Location: There are various meeting points at the airport. It is recommended to check directly with the airport staff to specify the meeting point.

 

Meeting Rooms

Contact:
Email: alc.dir.secretaria@aena.es
Phone: 966 919 210 / 417

Boarding Meeting Room
Capacity: 20 people
Location: P3

Meeting Room - 308
It has technologique equipment (computer, screen, projector)
Capacity: 8 people.
Location: P3

Meeting Room - 333
It has technologique equipment (computer, screen, projector, DVD and video)
Capacity: 14 people + 13 extra people.
Location: P3

Multipurpose Room
Meetings, Press, Conventions, Courses, etc It has technologique equipment (computer, screen, projector, DVD, PA system, audio outputs for press, conference table, storage.
Capacity: 160 people.
Location: P0

Training room 1

Meetings, presentations and courses. It is equipped with multimedia presentation devices (computer, screen, projector) also PA. Capacity: 20 people. Location: Warehouse building.

Training room 2

Meetings, presentations and courses. It is equipped with multimedia presentation devices (computer, scree, projector) and 14 computer stations. Capacity: 20 people. Location: 2 Warehouse building.

 

Other available services:

- Vending Machines
- Duty Free store
- Restaurants and Cafés